Your Centrik Account

Centrik's Well App

The Doctors App Icon

The Doctors

Tō Mai

Better Health Outcomes

Easily connect with your healthcare providers

Using Centrik's apps, you can easily connect with your healthcare provider to view your health data in real time and access healthcare services, such as making appointments with your GP, attending an online consult via secure video link, or requesting repeat medications from your pharmacy.

Centrik for General Practice

General Practices across New Zealand are using Centrik's patient portal applications – including Well NZ, The Doctors, Better Health Outcomes, and Tō Mai – to enable their patients to easily connect with them.

Your General Practice will determine which patient portal features are available to the patients at their practice. Features include appointment booking, repeat prescriptions, messaging, payments, notifications, and video consults, all in a single application.

Sign-up is quick and easy – visit your General Practice's website for more information, or discover more below.

FAQ

What can I use the Centrik patient portal apps for?

What are the Centrik patient portal apps?

How do I get started?

What is an invite code and where can I find it?

What mobile platforms does the app support?

Can I access the patient portal on my computer?

How can I update my email?

I didn't receive the SMS verification code, what do I do?

How can I update my phone number?

I entered the wrong phone number during registration, what do I do?

My app says it failed to connect to my practice, why is this?

Why did I get a 'Too many attempts' error message?‍

I changed practices, how do I connect the app to my new practice?

Can I use the same email as my partner to register on the app?

How do I book appointments for a dependent?

I have forgotten my password, how do I reset it?

How do I book an appointment through the app?

Where are the medical records coming from?

What does my Health Summary contain?

Why can’t I toggle off access to my Documents?

Do I need to log out of the app when I'm not using it?

How secure is my account?

Will my data be shared with third parties?

How do I delete my account and data?

Support

If you require further assistance please reach out to your healthcare provider.
For technical issues, contact our support team below.

Get Help