About Centrik

What is your Centrik Account?

Modernise your healthcare experience

Centrik's patient portal apps have been developed after listening to patients and general practices about what they really need in an app.

The apps offer a modern way to connect to your general practice team and sign-up is quick and easy.

It's healthcare that’s centred around you.

Modernise your healthcare experience

Centrik's patient portal apps have been developed after listening to patients and general practices about what they really need in an app.

The apps offer a modern way to connect to your general practice team and sign-up is quick and easy.

It's healthcare that’s centred around you.

Powering New Zealand’s fastest growing patient apps

Centrik's Well App

The Doctors App Icon

The Doctors

Better Health Outcomes

Māia Community

Available on iOS, Android, and on the web.

FAQ

What can I use the Centrik patient portal apps for?

What are the Centrik patient portal apps?

How do I get started?

What is an invite code and where can I find it?

What mobile platforms does the app support?

Can I access the patient portal on my computer?

How can I update my email?

I didn't receive the SMS verification code, what do I do?

How can I update my phone number?

I entered the wrong phone number during registration, what do I do?

My app says it failed to connect to my practice, why is this?

Why did I get a 'Too many attempts' error message?‍

I changed practices, how do I connect the app to my new practice?

Can I use the same email as my partner to register on the app?

How do I book appointments for a dependent?

I have forgotten my password, how do I reset it?

How do I book an appointment through the app?

Where are the medical records coming from?

What does my Health Summary contain?

Why can’t I toggle off access to my Documents?

Do I need to log out of the app when I'm not using it?

How secure is my account?

Will my data be shared with third parties?

How do I delete my account and data?

Support

If you require further assistance please reach out to your general practice team.
For technical issues, contact our support team below.

Get Help
Get in touch to learn more

Our team is available to give you a live overview

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