A portal your patients will love

A frictionless digital experience for patients to engage with their primary care provider

Developed in collaboration with general practice and patients, Centrik delivers a patient portal, appointment booking, repeat prescriptions, messaging, payments, notifications, and video consults, all in a single application.

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Modern and familiar user experience, including biometrics for face and touch ID.

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Patient self-registration that's hands-off for providers.

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Configurable to suit individual providers.

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Patient access to the International Patient Summary (IPS) – an international standard for medical records.

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Only the data that is required and consented for is accessed from the PMS in real-time.

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Can be quickly deployed with minimal effort.

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Available on iOS, Android, and on the web.

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Co-designed with providers to meet their needs.

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Responsive, New Zealand-based implementation and support team.

Powering New Zealand’s fastest growing patient apps

Centrik's Well App

The Doctors App Icon

The Doctors

Local Doctors

Better Health Outcomes

Māia Community

Solutions

"The entire process of changing over has been unbelievably easy - we thought it was too good to be true, but the team really is that good. The set up was incredibly easy, with the ability to individualise each provider set up. Our patients have been overwhelmingly positive, no matter the computer literacy they are finding it so easy to use."

Laura

Practice Manager, The Terrace Medical Centre

"It has been an outstanding experience with a real smooth transition for our staff and patients. It is so refreshing to see such a great co-design process, together with their responsiveness to our different needs in Rural Primary Health Care. Consistent feedback from patients has been on how easy it is to get set-up and use the Well app."

Paul

Practice Manager, Hanmer Springs Health Centre

“We are loving how hands off it is for the team with regards to patients being registered into the app. It really is set and forget. It is great to be working with a team who value the input of the users and who are responsive to it.”

Kirsty

Medical Centre Manager, The Doctors New Lynn

"It’s really lovely that the team truly appreciate health service providers’ input and actively seek our opinions to contribute to their design and development thinking. The Co-Design Club is so different from any other stakeholder we work with – it’s a must attend in my diary whenever I can make it and a great initiative for others to get involved with!"

Chenoa

National Health Manager,  Phoenix Health Hub

A new generation patient portal

Centrik offers a seamless and modern experience, breaking down the barriers for consumers to digitally engage with their healthcare provider.

Our aim is to eliminate barriers between patients, clinicians, and health service providers and forge the connections that ensure accessible, high-quality, and sustainable healthcare for all.

Features

Bringing together the features of a patient portal, digital reception, patient messaging, and more – all in a single application.

Standard Features

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Patient / consumer mobile app

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Clinical / administration web app

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Medtech / ALEX® integration

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Interoperable with other providers

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Access International Patient Summary (IPS)

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Book and manage appointments from the app

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Web appointment booking option

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Request repeat prescriptions

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Access lab results released by GP

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Support for multi-site practices

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Face ID / biometric login

Multi-lingual

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Resources / webviews

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Upload and share documents

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Web connect and health data sharing

Patient Communication Features

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App reminder notification (no SMS needed)

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Secure messaging

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Video consults

Digital Reception Features

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Appointment check-in

Update demographics

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Pre check-in COVID-19 screening

Patient feedback

Payments

App pay for appointments

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App pay for repeat prescriptions

Other

Enrolment and re-enrolment

PROM assessments

Recalls

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Live feature

In development

Get in touch to learn more

Our team is available to give you a live overview

Request a Demo